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pmholmberg
pmholmberg
Participant
Sep 24, 2019 12:16 PM UTC
Question

Slow scrolling speed for Adobe Digital Editions 4.5" (reading e-books)

Hello,

The problem is about when reading e-books, through your application "Adobe Digital Editions 4.5"
The scrolling speed is very low, and there do not seem to be a setting for changing this.
How do I change the scrolling speed?

      37 replies

      Show previous replies
      Anonymous
      Sep 12, 2020 5:07 PM UTC

      Absolutely unacceptable. This is on a 2013 Macbook Air. I am unable to work in the document at all. Scrolling pages and jumping to pages using Cmd+Shift+P results in a spinning rainbow loading cursor for 10-20 seconds. I end up having to force quit the program and restart just to get to the page I want. This is content delivered via an .acsm file, under 500 pages.

      At least give us the option to use it in something other than your trash software.

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        Shahin5E28
        Participant
        Sep 12, 2020 7:11 PM UTC

        I have the same problem and waiting for some answers from the company. My course will start tomorrow and I have no idea how can I use this software during my class.

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          Shahin5E28
          Participant
          Sep 12, 2020 3:42 AM UTC

          Hi there

          I have same problem and  realy looking for answer,I use windows 7

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            rn_dsgn
            Participant
            Jan 10, 2021 7:40 PM UTC

            After struggling with the same issue while trying to read textbooks for university, I found this discussion in hopes of finding a solution. As far as I can tell, this is a problem that occurs only after a publication has been opened in ADE for the first time. In other words, a workaround to avoid the slowdown would be to open the document from your downloads by directly selecting the ACSM file of your publication. Then let Digital Editions "download content" from the e-book/textbook/etc., and from then on your PDF shouldn't experience any scrolling lag while reading. That being said, I believe you'll have to open the files this way every time if you want to avoid the annoying slowdown.

            This has worked for me, despite the "dowloading content" taking a couple of minutes; I find this to be far less irritating than only being able to scroll a few lines every 30 seconds. I really hope @Adobe patches this issue soon.

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            gizem22388446mopf
            Participant
            Dec 26, 2021 6:09 PM UTC

            I have done this, and it didn't work.

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            Daphnée5C33
            Participant
            Sep 11, 2020 10:15 PM UTC

            Same issue here, MacBook Air + Abode Digital Editions. This program really sucks and it seems like Abode doesn't really care

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              kargan
              Participant
              Feb 15, 2020 10:42 AM UTC

              I am also facing the same issue.

              Specification:

              - MacBook Pro (2019)

              - Mojave 10.14.6

               

              As recommended by other users have tried using the earlier version 3.0 and 2.0. The issue still persists.

              Can anybody help or escalate this issue to Engineering team.

               

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                bunp
                Participant
                Feb 17, 2020 2:23 PM UTC

                Adobe Digital Editions is impossibly slow scroll... We are being ignored.

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                  lyndonj16
                  Participant
                  Apr 22, 2020 9:05 PM UTC

                  You are exactly correct. This is an unacceptable problem for students who have no option but to use digital editions for textbooks and they are taking open-book timed exams that require a fast way to read the e-textbook

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                    forum namez
                    Participant
                    Oct 13, 2019 1:03 AM UTC

                    I'm also experiencing extremely slow scrolling speeds on a Windows 10 desktop.

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                      RobmOz
                      RobmOz
                      Participating Frequently
                      Sep 26, 2019 5:22 AM UTC

                      Hi, what device are you using to read? 

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                        pmholmberg
                        pmholmbergAuthor
                        Participant
                        Sep 26, 2019 7:27 AM UTC
                        MacBook Air
                        Translate
                        RobmOz
                        RobmOz
                        Participating Frequently
                        Sep 29, 2019 7:04 AM UTC

                        Thanks. Ok one more question. 🙂 Are you reading an epub or pdf format book? Also, when I'm reading books I read one page at a time and then click to the next page? Just curious – why are you scrolling?

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