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I
Inglispinglis
Participant
January 25, 2014
Question

Sony Ereader I cannot read my books!

  • January 25, 2014
  • 1 reply
  • 888 views

Hi

Having happily bought and read books from the Sony Ereader store previously, now the error message comes up "your reader device is not currently authorised with an Adobe ID" I do have an Adobe ID and I would authorise the device if I could work out how to. Can anyone suggest how I can access Sony Ereader store books on my Sony Ereader now that there is the added complication of DRM on epub books. I have even got to the page where I enter the serial number and of course it does not recognise it................

    This topic has been closed for replies.

    1 reply

    Akshayy
    Akshayy
    Participating Frequently
    January 25, 2014

    Since when are you facing this issue ?

    When was the last time you were able to read the book successfully ?

    Did you reset your Sony Ereader ?

    I
    InglispinglisAuthor
    Participant
    January 25, 2014

    Hi

    Thanks for replying

    the Ereader stopped working about 4 days ago, I did reset it which might have been a mistake.

    Akshayy
    Akshayy
    Participating Frequently
    January 26, 2014

    Check if there is an option to activate the device.

    You should have the ability to sign in using adobe id or a sony provided id. and try using the same Id that you have used in the past.

    the device is connected to the Internet right?

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