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michaelas39218613
michaelas39218613
Participant
October 12, 2015
Question

The message exceeded allowable number of devices on my Tolino . But I have only 2 devices . What can I do?

  • October 12, 2015
  • 2 replies
  • 779 views

The message exceeded allowable number of devices on my Tolino . But I have only 2 devices . What can I do?

    This topic has been closed for replies.

    2 replies

    S
    Sara_Forsberg
    Inspiring
    October 13, 2015

    [discussion moved from Reader forum]

    Anubha Goel
    Anubha Goel
    Participating Frequently
    October 12, 2015

    Hey michaelas39218613,

    Could you please elaborate as what exactly you are trying to do.

    Let me know the exact error message that appears?

    What version of Reader you are using?

    Hope to get your response.

    Regards,

    Anubha

    michaelas39218613
    michaelas39218613Author
    Participant
    October 12, 2015

    Hey Anubha

    I've been using an older Tolino Shine . About my e-mail address 2 Tolinos are logged. When I try to download a book from the eLibrary , comes the attached error message . I hope you can help me. Thanks.

    authorization failed

    With the registration of this product you exceed the maximum number of 6 devices . Please contact the Adobe Customer Support

    (Adobe error Cause:

    E_ACT_TOO_MANY_ACTIVATIONS)

    Regards

    Michaela

    Anubha Goel
    Anubha Goel
    Participating Frequently
    October 12, 2015

    Hi michaelas39218613

    Please Contact Customer Care and seek help on the same.

    You need to click on the 'Still need help? Contact us. ' blue bar at the bottom.

    Regards,

    Anubha

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