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A
Adrian31
Participant
October 6, 2019
質問

The number of authorisations with mit adobe ID is too high (maximum 6 devices)

  • October 6, 2019
  • 返信数 3.
  • 245 ビュー

Please reset all my subscriptions

    このトピックへの返信は締め切られました。

    返信数 3

    Just Shoot Me
    Just Shoot Me
    Legend
    October 6, 2019

    Also doing a Factory Reset on your Mobile Device does not tell Adobe that you have Uninstalled their app from that device.

     

    Have you looked at your Account on the main Adobe website, adobe.com, Manage Account?

    Just Shoot Me
    Just Shoot Me
    Legend
    October 6, 2019

    This is a User to User forum.

    For what you are asking you have to Contact Adobe directly.

     

    Contact Customer Care

    A
    Adrian31作成者
    Participant
    October 6, 2019
    I contacted customer support and they told me that I have to write my request here in the forum and that a team member will care about it. Very strange...
    Just Shoot Me
    Just Shoot Me
    Legend
    October 6, 2019

    Uninstall the Mobile app fron one or two of your Devices!

    And please state how you have 6 mobile Devices that you need LR Mobile on?

    A
    Adrian31作成者
    Participant
    October 6, 2019
    The registration does not uninstall after I did a factory reset of my E-Reader (Tolino). Please delete all my devices. Thank you
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