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Participant
Jul 12, 2016 6:56 AM UTC
Question

The vendor account you entered is not associated with the item you are trying to open

So I wanted to sync my home computer to my work computer with digital editions.

My work computer wouldn't download the books from my home computer, so I unauthorised both computers. Now I cant even read or authorise my home computer and all my books are unreadable.

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    9 replies

    Participant
    Feb 22, 2017 2:45 PM UTC

    Try this:

    Help: Erase Authorization

    Help: Authorize [using Adobe ID]

    Select Book(s): Remove from Library

    Re-add book(s)

    hth

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    Participant
    Sep 14, 2022 11:26 AM UTC

    Actually don't try this!! that's what I did thinking I could be able to read my book on both my latptop and phone and now I completely lost a 60€ ebook!!

     

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    Participant
    Jul 12, 2016 10:36 AM UTC

    Is there some way of starting again by uninstalling digital editions, and then taking the .epub files and opening them up again in a newly installed digital editions?

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    Nanaky
    Participating Frequently
    Jul 12, 2016 7:39 AM UTC

    Has you Digital Edition authorize on both Devices with the same Adobe ID?

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    Participant
    Jul 12, 2016 9:48 AM UTC

    On my Home computer I don't remember ever authorising the digital editions. On the new work computer I logged in using my adobe ID. When It wouldn't sync to my home computer I then went through the process of de authorising both as stated earlier. I have tried re authorising my home computer but It wont let me.

    If I discover that I have another adobe ID from a long time ago, is it possible to transfer the authorisation of books and pdfs to my newer Adobe ID?

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