Skip to main content
gaiaf97542737
Participant
Sep 13, 2018 9:14 PM UTC
Answered

Too much devices activated with the same id

I can't use anymore my book reader because each time  i try to match my adobe id with the app mlol, a red error says that too much devices have been  activated with the same id...

But it's not true!!!

I used only one app in the same device, but for many times I installed and disinstalled the same app untill was unusefull to subscribe the adobe id..

Please, solve this problem!!

    This topic is closed to new replies. Start a new post to keep the conversation going.
    Mayank_MehCorrect answer
    Participating Frequently
    Sep 14, 2018 11:40 AM UTC

    Hi There,

    I have reset the activation now. Please try to login again and see if you can access the books now.

    Regards,

    Mayank

    View reply

    10 replies

    Mike_Cadden
    Participant
    Jul 2, 2019 10:04 PM UTC

    I also have been told that my Adobe ID was used to authorize a previous device, but that isn't true. Can I have this resolved as well? Thank you.

    Translate
    larsaohman
    Participant
    Jul 3, 2019 5:29 PM UTC

    Try and send an email to adesup@adobe.com .

    They should be able to help you all with this problem.

    Translate
    Mayank_MehCorrect answer
    Participating Frequently
    Sep 14, 2018 11:40 AM UTC

    Hi There,

    I have reset the activation now. Please try to login again and see if you can access the books now.

    Regards,

    Mayank

    Translate
    gaiaf97542737Author
    Participant
    Sep 14, 2018 1:54 PM UTC

    Thank you!

    Now it works! 

    Gaia

    Translate
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices