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gaiaf97542737
Participant
September 13, 2018
Answered

Too much devices activated with the same id

I can't use anymore my book reader because each time  i try to match my adobe id with the app mlol, a red error says that too much devices have been  activated with the same id...

But it's not true!!!

I used only one app in the same device, but for many times I installed and disinstalled the same app untill was unusefull to subscribe the adobe id..

Please, solve this problem!!

    This topic is closed to new replies. Start a new post to keep the conversation going.
    Mayank_MehCorrect answer
    Participating Frequently
    September 14, 2018

    Hi There,

    I have reset the activation now. Please try to login again and see if you can access the books now.

    Regards,

    Mayank

    View reply

    10 replies

    Mike_Cadden
    Participant
    July 2, 2019

    I also have been told that my Adobe ID was used to authorize a previous device, but that isn't true. Can I have this resolved as well? Thank you.

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    larsaohman
    Participant
    July 3, 2019

    Try and send an email to adesup@adobe.com .

    They should be able to help you all with this problem.

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    Mayank_MehCorrect answer
    Participating Frequently
    September 14, 2018

    Hi There,

    I have reset the activation now. Please try to login again and see if you can access the books now.

    Regards,

    Mayank

    Translate
    gaiaf97542737Author
    Participant
    September 14, 2018

    Thank you!

    Now it works! 

    Gaia

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