Transferring a Kobe eBook into digital editions

hi there, am hoping there is a fix for this.

i purchased an ebook from Kobe - which is supposed to be able to go into digital editions (my prefered ebook reader).

so I got it uploaded OK but I can only view half the page ie top half of the page but not the bottom half.  There is no scrolling capability for some reason.

Is there a way this can work?

Thank you