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Participant
March 4, 2017
Question

trouble downloading acsm A Digital Editions "unexpectedly stops"

  • March 4, 2017
  • 1 reply
  • 148 views

I am trying to download an acsm file in Downloads (running Firefox) and everytime the download is complete Adobe Digital Editions comes back with a message that Adobe Digital Editions has "unexpectedly stopped".

I am running Safari on a Macbook Pro. Is this likelt to be a problem associated with Firefox? Until I get some discussion going I will close down Firefox nd run Safari instead.

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    1 reply

    Participant
    March 4, 2017

    Just as an experiment, I closed Firefox and then attempted a download of the acsm file from my Downloads folder. Success this time! I would still like to know however what the source of the initial problem was. Could it have anything to do with having Firefox running whilst also attempting a download?

    Many thanks for any enlightenment provided.