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R
Rose-Marie51
Participant
August 11, 2011
Question

Trouble opening e-Book in ADE

  • August 11, 2011
  • 1 reply
  • 478 views

I have fully downloaded ADE and then tried to open the e-book on my computer prior to transferring to my Kindle. The following error message appears: E_ADEPT_REQUEST_EXPIRED. Please help

    This topic has been closed for replies.

    1 reply

    F
    Frustrated in AZ
    Participating Frequently
    August 11, 2011

    This message refers to a difference in your computer's time, date and time

    zone settings from what Adobe expects it to be. Check your computer's

    settings.

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    R
    Rose-Marie51Author
    Participant
    August 12, 2011

    Thank you for the reply. Do you know which time zone Adobe uses? I am on Central African Time (GMT + 2).

    F
    Frustrated in AZ
    Participating Frequently
    August 12, 2011

    I'm not an Adobe employee, but I believe that Adobe's servers are located in

    several parts of the world. I don't think that matters as long as your

    computer has the proper date, time and time zone for its location.

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