Trouble with adobe id, can't activated on the ipad

Forum|Forum|11 years ago
September 27, 2014
2 replies
420 views

ADobe id created, activated on a windows laptop, now I need the same app on the ipad and it fails to activate it.

the app is kortext to acess ebooks for studing.

This topic has been closed for replies.

T

tsmith163

Participating Frequently

Adobe IDs are only valid for activation on 6 devices, so if you are at or near that limit you may be out of activations for that account and need a new one. Also, have you joined your Adobe ID with any other Adobe or vendor IDs?

Z

ZvidakAuthor

Participant

TO give more info. my adobe id set up and I was able to download the ebooks on the laptop. But I would like to have them on the ipad as well. Kortext app downloaded, logged in and now it asks me for activation of adobe id, which fails every time I tried.

DO I have to create a new adobe id or is it technical Issue?

Jeffrey_A_Wright

Legend

Moving this discussion to the Adobe Digital Editions forum.

Zvidak do you receive a specific error message when signing into your Adobe ID? For Adobe ID sign in or activation issues please contact our support team directly at Contact Customer Care.

Z

ZvidakAuthor

Participant

THanks Jeff! the error message I get is "Activation Error" please check your adobe id or password.

it's very fustrating.

I Will contact the Customer Care.

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