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marie-lucel61180015
Participant
May 8, 2018
Question

Trouble with double authorizations

  • May 8, 2018
  • 1 reply
  • 385 views

Hello,

Following an error in trying to copy a book I just had purchased on IBS.it from my Adobe Digital Edition on my PC to my KOBO, I was advised by IBS.it (that where really helpfull and caring) to reset my password/change my authorization. Now I notice that almost all of the books I purchased are gone from Adobe Digital Edition... And I never could download that bloody book I bought and for what I changed my authorization anyway (very frustrating...). I know I have 2 authorizations: one on Marie-Luce.Lovinfosse@Telenet.be (the one I wanted to keep) and one on Marie.Luce.Lovinfosse@gmail.com (the one the support of IBS.it advised me to create).

In addition to that, I have 2 KOBO's : an old one (in my purse) and a new one (in my bed) : I would like to have everything synchronized : my Adobe Digital Edition on my PC and my 2 KOBO's.

Could you help me ? Pay attention : I am really bad at IT matters 😄

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    1 reply

    Nanaky
    Participating Frequently
    May 9, 2018

    Which error message you get?

    marie-lucel61180015
    Participant
    May 9, 2018

    It says I am not allowed to copy the books because de authorization is not valid.

    Nanaky
    Participating Frequently
    May 9, 2018

    You has Digital Edtion and your reader authorize with the same adobe ID?