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May 14, 2015
Question

Trying to download PDF ebook and keep getting this message - error getting license. License server communication problem. E_LIC_Already_Fullfilled_By_Another_User

  • May 14, 2015
  • 2 replies
  • 444 views

I'm trying to download PDF ebooks to Adobe Digital Editions and keep getting this error message - Error Getting License.  License Server Communication Problem.   E_LIC__Already Fullfilled_By_Another_User.  How do I solve this error?

Thank you.

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    2 replies

    Adobe Employee
    May 14, 2015

    Hello,

    "E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER" error comes when you previously downloaded the book with some authorization credentials in ADE.

    Now again if you try to download the book from same download link but current ADE authorization is different, you will receive this error.

    Solution:

    Make sure ADE is authorized with same credentials, as it was authorized when book was downloaded for the first time.

    Then this error will not come.

    Participant
    July 17, 2016

    HELP HELP

    I'm having this issue and have no idea how to fix this.

    Participant
    May 14, 2015

    I have the same problem. I just had to purchase a new computer and I downloaded the digital editions on my new computer. The book downloaded it to my computer but won't let me put it on my nook. I'm assuming that it's because I was using digital editions on my other computer and somehow it's tied to that.

    Any help would be appreciated.