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ba24b705-60e4-4179-8c05-e
Participant
April 6, 2015
Question

Trying to open a downloaded acsm file and getting message box "error! check activation".

  • April 6, 2015
  • 1 reply
  • 290 views

Checked authorization and computer is authorized. Unable to deauthorize.

    This topic has been closed for replies.

    1 reply

    L
    LeiraHoward
    Participating Frequently
    April 7, 2015

    I had this exact same error, and deactivation was not working. I ended up closing the software, going into the registry, and removing the Adobe key HKEY_CURRENT_USER\Software\Adobe\Adept (follow the instructions below the disclaimer on this page: Error "E_AUTH_NOT_READY" | Digital Editions ) After that, going back in to the software and reactivating worked.

      S
      sceptical2011
      Participant
      March 26, 2017

      Had this problem tonight - deleting the Adept key in registry and re-authorising worked for me.

      I've Ver 4.5.4

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