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ingers96659119
Participant
May 14, 2018
Question

Unable to Authorize Ebook

  • May 14, 2018
  • 2 replies
  • 216 views

Book was previously authorized. Today I went to access and get message that I'm unable to open and not authorized on computer. I can login to Adobe Digital Editions, but I cannot authorize Ebook with same login information - it says unable to authorize. Please help resolve.

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    2 replies

    Nanaky
    Participating Frequently
    May 15, 2018

    Sure that thas open the eBook before with your Adobe ID?

    ingers96659119
    Participant
    May 14, 2018

    It says: "The vendor account is not associated with the item you are trying to open."