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thomass4682565
Participant
January 9, 2018
Question

Unable to authorize my device

  • January 9, 2018
  • 1 reply
  • 353 views

I just installed Adobe Digital Editions 4.5 and tried to authorize my device. After entering Adobe-ID and Password I always get the information: 'Adobe-ID/Password' wrong. Try again! But both is absolutely correct and my Adobe-ID, which I created before,  is already confirmed by Adobe. What's going wrong?

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1 reply

Participant
November 27, 2018

I had the same problem. I solve that changing "¡" for "i".

Please, try to change the password using only common characters displayed at English keyboard. Also disable 2 steps authorization.