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timothy22309834q2pv
Participant
December 18, 2021
Question

Unable to Authorize with Adobe ID

  • December 18, 2021
  • 1 reply
  • 750 views

When I try to authorize in adobe digital editions with my adobe account it gives me an "Incorrect login ID or password for the selected eBook vendor. Please try again.". I've tried resetting my password multiple times but it hasn't helped. Could you help me find the issue?

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    1 reply

    J
    Jade22421485vt4g
    Participant
    December 28, 2021

    I had this issue and support were completely useless - I have a ".email" address as my primary which it didn't seem to like, so if you have a "non-standard" email I'd suggest creating a Gmail account or something to use for this.

     

    Frustrating if you end up with multiple Adobe accounts

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