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jacquesl49913561
jacquesl49913561
Participant
August 12, 2017
Question

Unable to connect my Kobo reader

  • August 12, 2017
  • 1 reply
  • 233 views

My problem start with the error message : E_AUTH_BAD_DEVICE_KEY_OR_PPKCS12...

I look here in the support page found nothing really usefull.  Elsewhere on the net I find that unconnecting the device and reconnecting could solve the problem.  All this after many days of trial.  I uninstalled the reader and now I got a new well write message saying that Digital got a error on the activation serveur.

I can solve this ?

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    1 reply

    Nanaky
    Nanaky
    Participating Frequently
    August 14, 2017

    Windows:

        Close all applications.

        Press WINDOWS + R.

        In the Open text box, type regedit and then press Enter. The Registry Editor opens.

        In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept

        Remove the Adept Folder.

        In the Confirm Key Delete dialog, click OK.

        Close the Registry Editor.

        Open Adobe Digital Editions and reauthorize..

    Macintosh:

        quit Adobe Digital Editions.

        Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

        If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

        Open Adobe Digital Editions and reauthorize.

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