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T
trishy90747741
Known Participant
July 4, 2016
Question

UNable to download books to Adobe Digital Editions 4.5 0r 3.0

  • July 4, 2016
  • 2 replies
  • 598 views

I am unable to download books to my Koboglo from the Public Library I use. I check out the book which launches Adobe Digital but the book does NOT appear in Adobe Digital. If I connect my Kobo this appears under devices in th correct place.

Both my PC & Kobo are authorised for Adobe.

The process worked well until I reluctantly upgraded to Windows 10. This failed & I rolled back to my original Windows 8.1 since when I have been unable to download a book to my PC.

Help please?

Trish

This topic has been closed for replies.

2 replies

allante505
allante505
Participant
July 5, 2016

Hi, try going to library in adobe digital additions, then preferences and uncheck library sync options, then press ok. Fixed mine

phil

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trishy90747741Author
Known Participant
July 5, 2016

Hi thanks for the tip. Thought at first it was going to work but see below!

I opened ADE went to preferences unchecked Library Sync Option and OK'd.

Then downloaded book, connected Kobo which appeared under Devices, book appeared but ADE froze and nothing responded. Had to shut down PC to close ADE.

Tried again and nothing happened.

Uninstalled ADE and reinstalled it.

ADE still shows unsync Library Option so downloaded book.

ADE said downloading book but nothing appears but Kobo appears under devices.

ADE frozen again.

Did I do everything correctly or am I missing something?

Trish

C
chantalg74536729
Known Participant
July 5, 2016

I tried to uncheck Library Sync Option also and it did not work at all  

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trishy90747741Author
Known Participant
July 4, 2016

Yes it is a question.

Sorry how do I mark it as a question?

Trish

C
chantalg74536729
Known Participant
July 4, 2016

We are many having trouble with ADE for more than a week now and no news from Adobe.  We dont know if they are working on the problem.  I have tried everything people thought of in these forums but nothing works   Still waiting on a solution.

T
trishy90747741Author
Known Participant
July 5, 2016

Thanks nice to know it's not just me.

I will have to keep trying for a solution with Adobe but am not too confident. They don't seem very supportive of ADE.

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