Unable to download - Error Getting License

I have downloaded the latest Adobe Digital Editions on a brand new Windows 10 Lenovo laptop.  I cannot download books from the library any more since I have the new program and a new laptop.  My old laptop literally died so I can't go back and use it.  The actual error I get is as follows:

Unable to download

Error getting license.  License Server Communication Problem:

E_AUTH_BAD_DEVICE_KEY_OR_PKCS12

Does anyone know how to fix this problem?  I can't reach anyone at Adobe in person to get any assistance with this problem and it's driving me crazy!!!