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Participant
March 10, 2016
Question

Unable to download Error getting License. License Server Communication Problem: E_ACT_NOT_READY

  • March 10, 2016
  • 2 replies
  • 1756 views

I'm trying to transfer my library books from OverDrive. I get this message when trying to import.  Unable to download. Error getting License. License Server Communication Problem: E_ACT_NOT_READY

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    2 replies

    bevs59680280
    Participant
    December 3, 2016

    This answer does nothing for me.  I can't find/Users//Library/Application Support/Adobe/Digital Editions

    bevs59680280
    Participant
    December 3, 2016

    Is there no answer at all to this question????

    Nanaky
    Participating Frequently
    March 10, 2016

    Windows:

        Close all applications.

        Choose Start > Run.

        In the Open text box, type regedit and then press Enter. The Registry Editor opens.

        In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept

        Select the Adept key.

        Choose File > Export.

        In the Export Registry File dialog box, select Selected Branch under Export Range. Enter a name and location for the backup registry key, and then click Save.

        Right-click the Adept key and choose Delete.

        In the Confirm Key Delete dialog, click OK.

        Close the Registry Editor.

        Open Adobe Digital Editions and reauthorize.

    Macintosh:

        quit Adobe Digital Editions.

        Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

        If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

        Open Adobe Digital Editions and reauthorize.

    Participant
    June 12, 2017

    Thank you Nanaky...your instructions for the process for Mac were spot on. Fixed my problem exactly as described. I would definitely say that this question HAS  been answered.