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davidm10847869
Participant
May 18, 2016
Question

Unable to Download Error getting License. License Server Communication Problem: E_ADEPT_INTERNAL

  • May 18, 2016
  • 1 reply
  • 452 views

"Unable to Download. Error getting License. License Server Communication Problem: E_ADEPT_INTERNAL", is the error message I get when I attempt to download an ebook.  Is there a fix or some trouble shooting information that will allow me to resolve this problem.  I have a MacBook Pro with operating system OS X El Capitan Version 10.11.4. 

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    1 reply

    Nanaky
    Participating Frequently
    May 19, 2016
    quit Adobe Digital Editions.
    Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.
    If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html
    Open Adobe Digital Editions and reauthoriz