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Participant
August 28, 2016
Question

Unable to download Error getting License. Server communication Problem: E_ACT_NOT_READY

  • August 28, 2016
  • 1 reply
  • 1231 views

Does anyone have a solution for this problem. I'm at my wits end!

    This topic has been closed for replies.

    1 reply

    Nanaky
    Participating Frequently
    August 29, 2016

    Windows:

        Close all applications.

        Choose Start > Run.

        In the Open text box, type regedit and then press Enter. The Registry Editor opens.

        In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept

        Select the Adept key.

        Choose File > Export.

        In the Export Registry File dialog box, select Selected Branch under Export Range. Enter a name and location for the backup registry key, and then click Save.

        Right-click the Adept key and choose Delete.

        In the Confirm Key Delete dialog, click OK.

        Close the Registry Editor.

        Open Adobe Digital Editions and reauthorize.

    Macintosh:

        quit Adobe Digital Editions.

        Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

        If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

        Open Adobe Digital Editions and reauthorize.

    Participant
    August 29, 2016

    Unable to locate the "activation.date" file. Do you have any other suggestions?

    Thanks

    Nanaky
    Participating Frequently
    August 30, 2016

    Has you used the steps to found the hidden Library?