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March 7, 2015
Question

unable to erase authorization

  • March 7, 2015
  • 1 reply
  • 1125 views

I am trying to erase my authorization however it says it can't do that I need to check back in some time.

Is there a way to get around this?

Thanks!

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    1 reply

    Adobe Employee
    March 9, 2015

    If due to some reason, you are unable to deauthorize ADE, follow the below steps:

    Mac: Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

    ADE will be deauthorized now.

    Now Authorize ADE again.

    Windows:

    Choose Start > Run.

    In the Open text box, type regedit and then press Enter. The Registry Editor opens.

    In the left pane of the Registry Editor, locate the following registry key:

    HKEY_CURRENT_USER\Software\Adobe\Adept

    Right-click the Adept key and choose Delete.

    In the Confirm Key Delete dialog, click OK.

    Your authorization will be deleted.

    ADE will be deauthorized now.

    Now Authorize ADE again.

    Reference:

    Error "E_AUTH_NOT_READY" | Digital Editions

    Participant
    May 2, 2015

    THANK YOU. I was so frustrated!