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Participant
April 4, 2015
Question

Unable to erase authorization for adobe editions

  • April 4, 2015
  • 3 replies
  • 7666 views

So I tried to erase the authorizations for my adobe editions so i could fix the (error check activation) error i was getting but now I can't erase the activation it keeps saying cannot erase activation at this time please try another time but when i do it still won't work! Please HELP!

    3 replies

    Participant
    April 4, 2025

    2025 and it still works! Thank you so much!

    Adobe Employee
    April 29, 2015

    If due to some reason, you are unable to deauthorize ADE, follow the below steps:

    Mac:

    1. Go-> Go to folder.

    Go to folder dialog will appear.

    2. Type   ~/Library/Application Support/Adobe/Digital Editions

    drag the activation.dat file to the trash.

    ADE will be deauthorized now.

    Now Authorize ADE again.

    ADE will be deauthorized now.

    Now Authorize ADE again.

    Windows:

    Choose Start > Run.

    In the Open text box, type regedit and then press Enter. The Registry Editor opens.

    In the left pane of the Registry Editor, locate the following registry key:

    HKEY_CURRENT_USER\Software\Adobe\Adept

    Right-click the Adept key and choose Delete.

    In the Confirm Key Delete dialog, click OK.

    Your authorization will be deleted.

    ADE will be deauthorized now.

    Now Authorize ADE again.

    jonathanb67508723
    Participant
    December 31, 2015

    Thank you so much. That worked perfectly.

    Participant
    April 28, 2015

    Yeah, I have the same problem, and received no help so far eve though I stated it is an emergency as I need the book i downloaded to write my exam. No rush just trying to make something of my future here.