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ApacheChief
Participant
Jun 14, 2020 10:57 AM UTC
Answered

Unable to Launch Adobe Digital Editions 4.5.11

I'm not able to launch that anymore. I'm operating on Win10.  Even if I opt for 'run as administrator' option it wont work. Appreciate any advise.

    jhschaayCorrect answer
    Participant
    Jun 15, 2020 11:54 AM UTC

    So after spending some time looking for a fix, I could only find a workarround solution. Just to give a general picture of my issue with ADE

    - I have ADE running for almost 1 year. I use it basicaly to study ebooks generated on this platform (if I could only have a choice ...)  These ebooks requires ADE ID registration to work. 

    - All of the sudden the application stopped working this weekend (June'20). 

    - Tried to uninstall/reinstall/reboot and no luck. ADE wouldn't start, giving no hint neither error message of what was going on. 

     

    Workarround solution

    - Step 1- Remove ADE 4.5

    - Step 2 - Download and  install ADE to 4.0, using the install zip provided at this link: 

    https://helpx.adobe.com/br/digital-editions/kb/cant-install-digital-editions.html

    -  Step 3 - (Required in my case, as after installation, I was able to access the App but the following error message showed up: "Error! Check Activation.") Reset ADE ID. To do that, go to Help -> Remove Authorization . After that Add a new authorization with your credentials. 

     

    Things seem to be working and I can go back to my chambers and study. 

     

    I also found a link (for those who believe a workarround is not enough, and want to keep wasting time) to play with windows registriy...

     

    https://helpx.adobe.com/digital-editions/kb/migrating-from-1-7-to-4-0-3---adobe-digital-editions.html

     

    Thaks Adobe for developing a crappy App with no support. 

     

    Regards,

    Jan

     

     

    6 replies

    Participating Frequently
    Jul 1, 2020 5:28 PM UTC

    I have the same problem, suddenly, probably after the last Windows 10 update of June, 2020. I removed the folder, uninstalled and reinstalled the program, tried to run as Admin... nada.

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    Participant
    Jun 14, 2020 8:46 PM UTC

    Same thing happened to me. Cannot lauch it anyway. Tried to reinstall and problem persists.

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    jhschaayCorrect answer
    Participant
    Jun 15, 2020 11:54 AM UTC

    So after spending some time looking for a fix, I could only find a workarround solution. Just to give a general picture of my issue with ADE

    - I have ADE running for almost 1 year. I use it basicaly to study ebooks generated on this platform (if I could only have a choice ...)  These ebooks requires ADE ID registration to work. 

    - All of the sudden the application stopped working this weekend (June'20). 

    - Tried to uninstall/reinstall/reboot and no luck. ADE wouldn't start, giving no hint neither error message of what was going on. 

     

    Workarround solution

    - Step 1- Remove ADE 4.5

    - Step 2 - Download and  install ADE to 4.0, using the install zip provided at this link: 

    https://helpx.adobe.com/br/digital-editions/kb/cant-install-digital-editions.html

    -  Step 3 - (Required in my case, as after installation, I was able to access the App but the following error message showed up: "Error! Check Activation.") Reset ADE ID. To do that, go to Help -> Remove Authorization . After that Add a new authorization with your credentials. 

     

    Things seem to be working and I can go back to my chambers and study. 

     

    I also found a link (for those who believe a workarround is not enough, and want to keep wasting time) to play with windows registriy...

     

    https://helpx.adobe.com/digital-editions/kb/migrating-from-1-7-to-4-0-3---adobe-digital-editions.html

     

    Thaks Adobe for developing a crappy App with no support. 

     

    Regards,

    Jan

     

     

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    Participant
    Sep 9, 2024 11:38 AM UTC

    Wow, followed your advise an it works for me.

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