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January 15, 2020
Question

Unable to open books on new Samsung S6 tablet

  • January 15, 2020
  • 0 replies
  • 217 views

I got a new Samsung S6 tablet and transfered all my settings and apps via the Samsung Smart Switch app, all went well with the exeption of my Ebooks so I transfered them from my computer to the tablet as I had done on my old Samsung, the app I use to view my ACSM files is Aldiko or Digital Editions (which I authorized) when I try to read my book through Aldiko it says "Error could not load file" when I try to read them trough Digital Editions it says "Unable to download Error getting lisence server communication problem:E_LIC_ALREADY_FULLFILLED_BY_ANOTHER_USER"

I ended up downloading another app called PocketBook and it says"This book has been downloaded by another account and is not authorized for your account"

I am pulling my hair out trying to resolve this problem, I even deauthorized Adobe, can anyone help!!!!! 

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