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Participant
May 25, 2017
Answered

Unable to open eBook

  • May 25, 2017
  • 1 reply
  • 604 views

One of my eBooks was authorised using a secondary AdobeID. It will not open on my device though my two accounts are synchronised. Please advise.

    This topic has been closed for replies.
    Correct answer Nanaky

    If you get the error only with one eBook its linked with a other aodbe id or emtpry authorize. This can nothing change by any person of this forum or adobe. You can only ask your Reseller for a new eBook to download with the right adobe ID.

    1 reply

    Nanaky
    NanakyCorrect answer
    Participating Frequently
    May 26, 2017

    If you get the error only with one eBook its linked with a other aodbe id or emtpry authorize. This can nothing change by any person of this forum or adobe. You can only ask your Reseller for a new eBook to download with the right adobe ID.