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agness59924397
Participant
May 25, 2017
Answered

Unable to open eBook

One of my eBooks was authorised using a secondary AdobeID. It will not open on my device though my two accounts are synchronised. Please advise.

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    Nanaky
    NanakyCorrect answer
    Participating Frequently
    May 26, 2017

    If you get the error only with one eBook its linked with a other aodbe id or emtpry authorize. This can nothing change by any person of this forum or adobe. You can only ask your Reseller for a new eBook to download with the right adobe ID.

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    1 reply

    Nanaky
    NanakyCorrect answer
    Participating Frequently
    May 26, 2017

    If you get the error only with one eBook its linked with a other aodbe id or emtpry authorize. This can nothing change by any person of this forum or adobe. You can only ask your Reseller for a new eBook to download with the right adobe ID.

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