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December 1, 2013
Question

Unable to open eccouncil Adobe DRM

  • December 1, 2013
  • 1 reply
  • 1674 views

Hi,

ADE used to add eccouncil DRM protected pdfs to the library OK.

However with CEH v 8 pdfs, ADE v 2 reports this error:

"Unable to add document

Errors were encountered in this item"

Any help?

This topic has been closed for replies.

1 reply

Inspiring
December 1, 2013

Real answer is I don't know; but a few random thoughts that may help. 

Are they Adobe DRM documents?

If they are not DRM open them using a normal PDF reader such as Adobe Reader.

ADE should be able to open non-DRM PDF, but maybe they use a later PDF version than ADE supports?

Or maybe they use some special CEH v 8 encryption rather than standard Adobe DRM?