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bdvllrd
Participant
August 3, 2021
Question

Unable to read book on Kobo

  • August 3, 2021
  • 2 replies
  • 293 views
I get the following message when I try to open a book on the Kobo tablet after transferring from ADE version 4.5.11.187303:

"Your eReader is not authorized to open this book
This book is protected by Adobe Digital Rights Management (DRM). Having previously de-authorized your eReader, you must re-import it using Adobe Digital Editions (ADE)."

However, my e-reader is correctly authorized in ADE. With the same Adobe ID on the PC (Windows 10) and on the e-reader. The book appears well on the e-reader but it is impossible to open it.

Thanks to Adobe for responding and solve this issue.
This error prevents me from being able to read borrowed books on the e-reader.
    This topic has been closed for replies.

    2 replies

    K
    KB Scrapper
    Participant
    August 5, 2021

    I've had the same message and I'm so frustrated.  Has anyone gotten any help with this?

    I used to be able to read library books on my Kobo all the time.  My computer shows that it's properly downloaded and transferred but won't open on my device.

    M
    Matej5FF0
    Participant
    August 6, 2021

    Have you tried with removing version 4.5 and install the version 3.0.? This helped me.

     

    ja5EF7
    ja5EF7
    Participant
    August 6, 2021
    Thanks! I will try again with this version!
    L
    Lowen0D4D
    Participant
    August 3, 2021

    I have exactly the same problem with ADE and my Kobo e-reader.  Does anyone have any answers

    \

    ja5EF7
    ja5EF7
    Participant
    August 4, 2021

    Same for me and I'm a little angry because I can't use my Kobo tablet. The information on the website is confusing.

    Thanks in avance for your help.

     

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