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camillem23596302
camillem23596302
Participant
May 24, 2017
Answered

Unauthorize broken laptop

  • May 24, 2017
  • 7 replies
  • 642 views

Hi,

My previous laptop is dead (motherboard). As I can't restart it, I need to find a way to unauthorized it. Otherwise I can not use my Adobe ID on my new laptop with my Kobo (only 1 computer is authorized).

I search  a solution for weeks and I am depressed as I can not use my Kobo anymore.

Could you please help me ?? thank you very much in advance,

Camillle

    This topic is closed to new replies. Start a new post to keep the conversation going.
    Correct answer Nanaky

    Windows 10


    Close all applications on the new device.
    Press WINDOWS + R.
    In the Open text box, type regedit and then press Enter. The Registry Editor opens.
    In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept
    Remove the Adept Folder.
    In the Confirm Key Delete dialog, click OK.
    Close the Registry Editor.
    Open Adobe Digital Editions and reauthorize..

    7 replies

    Nanaky
    Nanaky
    Participating Frequently
    May 24, 2017

    Normal the Adobe ID is the eMail-Adresse of your Adobe Account. Or work you on the old device without a Autorisation?

    camillem23596302
    camillem23596302Author
    Participant
    May 24, 2017

    Hi Nanaky, thank you for your answer. I am trying to use the new laptop as the old one is out of order. But Adobe Editions consider that my ID is already linked with this old laptop. I need to unauthorized the old one to be able to give the authorization to the new one !

    Any idea how to unauthorized the broken laptop ?

    Thank you in advance !

    Nanaky
    Nanaky
    Participating Frequently
    May 24, 2017

    Do used which operating system?

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