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maryf20101078
Participant
February 3, 2016
Question

Unauthorized Adobe ID

  • February 3, 2016
  • 3 replies
  • 471 views

Error message after downloading a library ebook "this document couldn't be opened, is protected... is not for use with your Adobe ID"?

    This topic has been closed for replies.

    3 replies

    cesarc26664604
    cesarc26664604
    Participant
    May 6, 2016

    am having a similar issue with my adobe id. I purchased an ebook from ATPlearning I was able to download it to adobe digital in my lap top but am trying to use it on my mobile device with bluefire reader but this message pop up

    "ADD ACCOUNT

    this application is authorized with the following account: <myaccount> adobe id

    this item was originally downloaded witha different user account or Adobe id. to continue add that account.

    I only have one account and its not letting me open on my device. I aleady went on my laptop and copy and paste it like howbit said on bluefirereader.com/ FAQ (transfer from mobile to device) and its there but its lock... is there anything I can do?

    Nanaky
    Nanaky
    Participating Frequently
    May 6, 2016

    Has you autorize Digital Edition and you Laptop with the same Adobe iD? If yes can you open the File on the Laptop?

    Nanaky
    Nanaky
    Participating Frequently
    February 5, 2016

    Has you Digital Edition and Reader authorize with the same Adobe ID?

    M
    maryf20101078Author
    Participant
    February 5, 2016

    I used the same ID (my email) when I log onto Adobe and when I log onto Kobo.

    Nanaky
    Nanaky
    Participating Frequently
    February 5, 2016

    Has you Digital Edition and your Reader authorize with the Adobe ID?

    AadeshSingh
    AadeshSingh
    Participating Frequently
    February 4, 2016

    Moving this thread to Adobe Digital Editions Adobe Digital Editions

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