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November 6, 2013
Question

Unexpected Error E_IO_CANNOT_OPEN

  • November 6, 2013
  • 1 reply
  • 1544 views

I HAVE TRIED TO OPEN MY Adobe Digital editions program after downloading a book from Kobo but get the above message.

I am using Windows 8 on my PC

I have tried removing and re-installing the program.  This did not solve the problem.

Can anyone help

Thanks

Michael

    This topic has been closed for replies.

    1 reply

    Inspiring
    November 6, 2013

    ADE2.0 can work on Windows 8, but it has all sorts of odd behaviour regardless of operating system.

    ~~~~~~~~~

    There are lots of bugs in ADE2.0 (and 2.0.1).  Try replacing ADE2.0 with the older but more reliable v1.7.2.

    (You can have them both installed at once if you like.)

    Version 1.7.2, it is a little difficult to find, available on Adobe site for Windows and for Mac.

    http://helpx.adobe.com/digital-editions/kb/cant-install-digital-editions.html

    The forum software is sometimes corrupting the link above.  There shouldn't be a blank in 'editio ns.html'.  The following redirects to the same page: http://tinyurl.com/diged172

    Some people have found ADE trying to upgrade automatically. 

    It appears (not 100% sure) that if you install ADE2.0 as a new install (not as an upgrade) that your 1.7.2 will continue to run.

    Probably best to say no if 2.0.x installation asks if you want to migrate your library.

    November 6, 2013

    Thanks for that help.

    It has solved part of the problem!

    Regards

    Michael