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saral22462934
saral22462934
Participant
July 7, 2017
Question

Unregistering on Mac

  • July 7, 2017
  • 1 reply
  • 238 views

Hi I've been trying to unregister Adobe digital editions with my old id so I can register it with my current one that is associated with my Nook, however it keeps telling me it's unable to do this at this time and to try again later. I've been trying for 3 days and have in it nstalled and reinstalled twice with no luck. I tried the Adobe support on Twitter, but they just sent me here is anyone able to help?

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    1 reply

    Nanaky
    Nanaky
    Participating Frequently
    July 10, 2017

    Windows:

        Close all applications.

        Press WINDOWS + R.

        In the Open text box, type regedit and then press Enter. The Registry Editor opens.

        In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept

        Remove the Adept Folder.

        In the Confirm Key Delete dialog, click OK.

        Close the Registry Editor.

        Open Adobe Digital Editions and reauthorize..

    Macintosh:

        quit Adobe Digital Editions.

        Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

        If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

        Open Adobe Digital Editions and reauthorize.

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