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Scotfan
Participant
May 17, 2016
Answered

Unsuccessful installation of Digital Editions

  • May 17, 2016
  • 1 reply
  • 424 views

Hi

I downloaded the installation file but it doesn't work. When I look under "details" it tells me, it's complete, when I click on the icon on the desktop it tells me it has encountered a problem and needs to close. I've tried it four times :-((((

Please advise

    This topic has been closed for replies.
    Correct answer Nanaky

    Which version of Winodws are you used?
    Which Version of Digital Edition do are try to installed?

    1 reply

    Nanaky
    NanakyCorrect answer
    Participating Frequently
    May 19, 2016

    Which version of Winodws are you used?
    Which Version of Digital Edition do are try to installed?

    Scotfan
    ScotfanAuthor
    Participant
    May 19, 2016

    Thank you, Nanaky, for your response.

    Windows XP with all 3 patches installed, The link I found led me to ADE 4.0 only.

    I have been just advised by Elsevier to install version 3.0.

    Scotfan
    ScotfanAuthor
    Participant
    May 19, 2016

    P.S. I do have other computers, with Windows 7 but I work most on the XP one, because it has a lot of

    software I use on daily basis.