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Participant
Feb 28, 2020 3:32 AM UTC
Question

Updating email for Adobe ID

Tried to update my primary adobe email address and after I enter in my chosen email it states 'Primary email (Adobe ID) must have a valid value'. Any assistance would be greatly appreciated. 

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1 reply

Participant
Mar 5, 2020 7:47 PM UTC

Call Adobe Support @ 1 (800) 833-6687 and get routed to Technical Support.  Ask them to remote in so you can demonstrate the error and they'll make the correction on their side.

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