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Participant
April 22, 2015
Question

Upload error

  • April 22, 2015
  • 1 reply
  • 147 views

Now when I try to add a library book, I get the following error message;

"unable to download - error getting license.license server communication problem - E_Auth_Bad_Device_Key_Or_PKCS12"

Please advise

    This topic has been closed for replies.

    1 reply

    Adobe Employee
    April 23, 2015

    For this problem, you need to deauthorize and authorize ADE again.

    Launch ADE

    Help -> Erase authorization.

    ADE will be deauhorized.

    Now again AUTHORIZE ADE

    Help-> authorize computer.

    Error will be fixed !!