User not activated on Nook for transferred books

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I cannot read books transferred from my computer to nook Color model 'BNRV200'. I receive message 'user not activated' on Nook. I have tried deleting '.adobe-digital-editions' and 'Digital Editions' files from my Nook and having Adobe Digital Editions 4.5 [ADE] from my computer reinstall them onto my Nook. This does not work. Could anyone help please?

nnact

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neelan92948889Correct answer

Participant

Additional steps taken to remove error 'Loan token not found' on Nook:

Removed again '.adobe-digital-editions' and ’Digital Editions' files from Nook. And disconnected Nook from AUS.
Opened ADE 3.0 on ASUS
Even though the ADE shows that ASUS is an authorized device, it is I believe showing the authorization related to ADE 4.5.9. Therefore, erased authorization of ADE 3.0. Closed application.
Opened ADE 3.0 after 15 seconds and reauthorized ADE 3.0.
Connected Nook to ASUS.
Authorized Nook on ADE 3.0
Transferred City Library book on to NOOK and disconnected Nook.
Opened book on Nook

SUCCESS!! !

Nanaky

Participating Frequently

You must authorize ADE and the Reader with the same Adobe ID BEFORE you open any eBook.

If have you open a eBook without authorize can you only read the eBook on this one device.

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neelan92948889Author

Participant

The error of 'User not activated' has now turned into 'Loan token not found'.

Computer OS: windows 10, version 1803

Computer: ASUS Ultrabook

Adobe Digital Edition: 4.5.9

e-reader: NOOK Color

Nook Model: BNRV200

Steps taken to remove error 'User not activated' on Nook

Made sure my user ID for both ASUS and Nook are the same
Deregistered and reregistered my Nook via Barnes and Noble
Removed '.adobe-digital-editions' and 'Digital Editions' files from Nook.
Erased authorization on ADE and reauthorized ASUS
Had ADE 4.5 from ASUS reinstall '.adobe-digital-editions' and 'Digital Editions' files on Nook.
Reauthorized my Nook.
Transferred books from ADE to Nook.

This process has removed the error of 'User not activated' on Nook.

However, I still cannot open the books. The new error message on Nook is 'Loan token not found".

Steps taken to remove error 'Loan token not found' on Nook

Removed ADE 4.5.9 from ASUS and loaded ADE 3.0 as the forum members suggested at 'https://forums.adobe.com/thread/1844501' and transferred books via ADE 3.0 on Nook.
Authorized ASUS via ADE 3.0
Removed '.adobe-digital-editions' and 'Digital Editions' files from Nook.
Authorized Nook via ADE 3.0
Had ADE 3.0 from ASUS reinstall '.adobe-digital-editions' and 'Digital Editions' files on Nook.
Transferred books from ADE to Nook.

No success. The error message on Nook is still 'Loan token not found'.

I would prefer to keep ADE 4.5 working for both ASUS and Nook unless there is no choice.

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neelan92948889AuthorCorrect answer

Participant

Additional steps taken to remove error 'Loan token not found' on Nook:

Removed again '.adobe-digital-editions' and ’Digital Editions' files from Nook. And disconnected Nook from AUS.
Opened ADE 3.0 on ASUS
Even though the ADE shows that ASUS is an authorized device, it is I believe showing the authorization related to ADE 4.5.9. Therefore, erased authorization of ADE 3.0. Closed application.
Opened ADE 3.0 after 15 seconds and reauthorized ADE 3.0.
Connected Nook to ASUS.
Authorized Nook on ADE 3.0
Transferred City Library book on to NOOK and disconnected Nook.
Opened book on Nook

SUCCESS!! !

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