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May 12, 2020
Question

Using Adobe Digital Editions

  • May 12, 2020
  • 2 replies
  • 1075 views

Adobe Digital Editions immediately freezes up after I open it. Sometimes I can manage to load a book (acsm format) into it, but that's all. It doesn't fulfill and transfer to my ereader. It doesn't acknowledge the existence of my e-reader. ADE doesn't even let me close out of it. (I must use Task Manager to do that.) Possible solutions posted earlier in this forum include: 1) uninstall and reinstall ADE 2) deauthorize and reauthorize ADE 3) do each of those with each of the previous ADE versions 4) start ADE as an administrator 5) clear browser cache and all cookies, clean up hard drive, defragment, reboot. I believe I have done all of those in all possible orders and combinations. Nothing has worked. ADE is not usable on my computer and I can not use my ereader. Do you have any new potential solutions? I don't know of any way to convert acsm to epub other than ADE. Do you? Thank you.

 

2 replies

andkarena
Known Participant
July 11, 2021

I have been unable to deauthorize 3. It installes and says it is authorized to one of my accounts, but then says there is a problem with authorization, so will not work at all. I have cleared everything with ADE in it from the registry and hunted on my windows 1o machine for any files for ade.I suspect I will never ber able to read library books again.

Participant
October 9, 2024

Any one find a solution? I've tried so many reinstalls etc but everytime i click on my kobo in ADE the program crashes. I want to read books!

Participant
May 14, 2020

same for me. Did you find any solution?