VENDOR ID

WHAT A BLOODY AWFALL SITE TO GET ANY ANSWERS TO.

I CAN NOW NOT SUDDENLY OPEN SOME OF MY BOOKS BECAUSE OF VENDOR IDs

THIS HAS NEVER HAPPENED BEFORE AND AS I HAVE PURCHASED BOOKS FROM VARIOUS STORES I HAVE NO IDEA WHICH STORES THEY ARE FROM.

I TRIED ONE VENDOR AND SENT THEM A COPY OF HOW TO RESET THE VENDOR ID BUT THEY SEEMED TO IGNORE IT>
TRYING TO GET AN ANSWER FROM ADOBE IS USLESS AND LIVE CHAT DOESN'T SEEM TO SUPPORT DIGITAL EDITIONS AND TRYING TO GET ANYTHING OUT OF THERE SITE IS FRUSTRATING AND I HAVE BEEN TRYING FOR A NUMBER OF DAYS NOW TO NO AVAIL. I HAVE UNINSTALLE ADE AND REINSTALLED A NUMBER OF TIMES BUT NOTHING SEEMS TO WORK AND I AM MY WITS END