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haw2014
haw2014
Participant
July 17, 2018
Question

what does this error message mean?

  • July 17, 2018
  • 1 reply
  • 368 views

Hi, I'm trying to download an ebook and I get this message on my PC. can anyone help fix it?

many thanks,

Hilla

    This topic has been closed for replies.

    1 reply

    Nanaky
    Nanaky
    Participating Frequently
    July 18, 2018

    Windows:

        Close all applications.
        Press WINDOWS + R.
        In the Open text box, type regedit and then press Enter. The Registry Editor opens.
        In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept
        Remove the Adept Folder.
        In the Confirm Key Delete dialog, click OK.
        Close the Registry Editor.
        Open Adobe Digital Editions and reauthorize..

    Macintosh:

        quit Adobe Digital Editions.
        Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.
        If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html
        Open Adobe Digital Editions and reauthorize.

    M
    mktencher
    Participant
    July 18, 2018

    Hello

    I am using an iMac running High Sierra 10.13.6 and have this same problem having just download a number of books from Kobo.

    I cannot find the file you are referring to in respect of Mac, a search of my iMac reports no such file and I have also looked for it 'the long way' without success.

    I have 6 books that I am unable to import into Digital Editions 4.5.8.182914

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