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Participant
February 6, 2016
Answered

when i try to download a book from public library on my kobo get the following message this document is protected by adobe digital rights managemsnt and is currently not authorized for use with your adobe id. please sign in with the authorized adobe

  • February 6, 2016
  • 2 replies
  • 1056 views

when i try to download a book from public library on my kobo get the following message this document is protected by adobe digital rights managemsnt and is currently not authorized for use with your adobe id. please sign in with the authorized adobe id and try again. i have signed in but still not working any help

    This topic has been closed for replies.
    Correct answer Nanaky

    Have you Digial Edition and your Reader authorize with the same Adobe ID?

    2 replies

    Participant
    June 29, 2019

    You need to delete the "My Digital Editions" folder in Documents

    Deauthorize your device

    Deauthorize your computer (Ctl-Shift-D)

    Uninstall ADE v4.xx

    Reboot

    Install ADE V2.0

    Reauthorize computer and Kobo

    Nanaky
    NanakyCorrect answer
    Participating Frequently
    February 8, 2016

    Have you Digial Edition and your Reader authorize with the same Adobe ID?

    Participant
    February 8, 2016

    ‌authorized with the same id

    Nanaky
    Participating Frequently
    February 9, 2016

    Has you try to reset the radder and authorize new?