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February 15, 2015
Question

When I try to erase my authorization of my computer it keeps saying, "unable to erase authorization. Try again after sometime"

  • February 15, 2015
  • 2 replies
  • 3090 views

.When I try to erase my authorization of my computer it keeps saying, ""unable to erase authorization. Try again after sometime"

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    2 replies

    robertd54424690
    Participant
    February 17, 2015

    Have same issue and the instructions for Error "E_AUTH_NOT_READY" does not work either

    Participating Frequently
    February 18, 2015

    Hi,

    Are you able to deauthorize and then authorize successfully?

    If not, then can you tell us did you try the UI option only? or you were not able to delete the registry (on Windows) or delete the activation.dat file (on mac) as well?

    -chirag

    Participating Frequently
    March 5, 2015

    I was able to delete activation.dat file on my mac easily.  But after deleting and re-installing ADE, it shows as being authorized already (STILL), even though the .dat file was removed. VERY FRUSTRATING!!!!

    Participant
    February 15, 2015

    I have the same issue.  I hope someone has an answer, Adobe...

    Participating Frequently
    February 16, 2015

    Please follow the instructions given in following link:

    Error "E_AUTH_NOT_READY" | Digital Editions

    I hope it helps.

    -Chirag

    Participant
    October 5, 2015

    Thank you, Chirag!  Had to go in the registry to get rid of my authorization.  This happens every time I update Adobe Digital.  Do you know why?  Shouldn't the software update the authorization at the time you update?  I am no computer techie but I've had to learn on my own mostly because of issues with Adobe Digital.  Just wish I understood the "why" of things, you know?  Anyway, thanks again!