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Participant
February 13, 2017
質問

When trying to download book from library I get msg: To preview this ebook you must first authorize Adobe DRM protected content. I have authorized & unauthorized several times & still can't download books to my ereader. This has been going on since

  • February 13, 2017
  • 返信数 4.
  • 265 ビュー

    このトピックへの返信は締め切られました。

    返信数 4

    nancym25575246
    Participant
    February 15, 2017

    I have the exact same problem.  I also tried live chat and it was useless.  Help, somebody??!!!

    Participant
    February 15, 2017

    Hmmm.  Not what I was hoping for.  Have either of you tried the 'reset' they recommend?  Or called Kobo?  Are you using a Kobo or something else?

    Participant
    February 15, 2017

    Hi,

    Did you ever get an answer on this?

    Thanks.

    Participant
    February 15, 2017

    Hi Linda....No I did not get an answer. Thanks for replying.  This has been going on since Dec. 3/16 & is rather frustrating.  I went to live chat with Adobe (as instructed by my Library) & was told this could only be solved in this forum.  So much for experienced tech support.