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June 16, 2015
Question

When trying to download content, why do I constantly get "ADE quit unexpectedly"?

  • June 16, 2015
  • 1 reply
  • 193 views

When trying to download an e-book from the library, I go to File, add to Library, click on ACSM, click on the name I want, click Add, then the ADE says Fulfilling.... and Downloading content with the blue progress bar going to the end, BUT then a screen comes up saying "ADE quit unexpectedly" and gives a full page of notes.

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    1 reply

    Dominic Michael
    Adobe Employee
    Adobe Employee
    June 17, 2015

    Can you please share the crash log?

    Also please share the machine details and ADE version.