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beckyw80149553
Participant
May 31, 2015
Question

while trying to authorize computer & ebook reader I get the error message code: E_AUTH_NOT_READY

  • May 31, 2015
  • 1 reply
  • 334 views

Any ideas?

    This topic has been closed for replies.

    1 reply

    Adobe Employee
    June 1, 2015

    For this problem, you need to deauthorize and authorize ADE again.

    If due to some reason, you are unable to deauthorize ADE, follow the below steps:

    Mac:

    1. Go-> Go to folder.

    Go to folder dialog will appear.

    2. Type   ~/Library/Application Support/Adobe/Digital Editions

    drag the activation.dat file to the trash.

    ADE will be deauthorized now.

    Now Authorize ADE again [Help -> Authorize Computer].

    Windows:

    Choose Start > Run.

    In the Open text box, type regedit and then press Enter. The Registry Editor opens.

    In the left pane of the Registry Editor, locate the following registry key:

    HKEY_CURRENT_USER\Software\Adobe\Adept

    Right-click the Adept key and choose Delete.

    In the Confirm Key Delete dialog, click OK.

    Your authorization will be deleted.

    ADE will be deauthorized now.

    Now Authorize ADE again.

    beckyw80149553
    Participant
    June 1, 2015

    Got it. Actually had older version of digital editions. Updated it & all was well. I do, however, have an issue with the navigation icon. When I touch it the reader goes back to the home screen instead of letting me find a page or chapter. I am hoping that deleting/re-adding the books now that the eBook is authorized will solve that. Thanks.

    Sent from Yahoo Mail on Android

    From:"shreya" <forums_noreply@adobe.com>

    Date:Mon, Jun 1, 2015 at 1:55 am

    Subject:[Adobe Digital Editions] while trying to authorize computer & ebook reader I get the error message code: E_AUTH_NOT_READY

    while trying to authorize computer & ebook reader I get the error message code: E_AUTH_NOT_READY

    created by shreya in Adobe Digital Editions - View the full discussion

    For this problem, you need to deauthorize and authorize ADE again.

     

    If due to some reason, you are unable to deauthorize ADE, follow the below steps:

     

    Mac:

     

     

    1. Go-> Go to folder.

    Go to folder dialog will appear.

     

    2. Type   ~/Library/Application Support/Adobe/Digital Editions

    drag the activation.dat file to the trash.

     

     

    ADE will be deauthorized now.

    Now Authorize ADE again .

     

     

     

     

    Windows:

     

    Choose Start > Run.

    In the Open text box, type regedit and then press Enter. The Registry Editor opens.

    In the left pane of the Registry Editor, locate the following registry key:

    HKEY_CURRENT_USER\Software\Adobe\Adept

    Right-click the Adept key and choose Delete.

    In the Confirm Key Delete dialog, click OK.

     

     

    Your authorization will be deleted.

    ADE will be deauthorized now.

    Now Authorize ADE again.

    If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7597003#7597003 and clicking ‘Correct’ below the answer

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