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jann15359255
Participant
October 27, 2015
Question

Why am I getting the oops message about DRM when it has worked fine for the last month

  • October 27, 2015
  • 1 reply
  • 153 views

Purchased a Kobo Glo in the last month to replace a Sony. After a major learning curve got it to work on my computer and tablet. I have borrowed several books from library without a problem but now everything I borrow comes up with a message  about DRM rights and Adobe ID not authorized. It wants me to sign in with Adobe ID but I don't know where to do this. It has worked fine up to now. I did as someone suggested in  a forum and signed out and resigned in to my Kobo account. That seemed to take forever with no change . Since there is no human you can talk to on a help line I am trying this.

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    1 reply

    Nanaky
    Participating Frequently
    October 27, 2015

    Try to set his Reader to default setting and then authorize normal with his Adobe ID.