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Participant
October 14, 2013
Question

why can't I authorize any device at all?

  • October 14, 2013
  • 1 reply
  • 362 views

When I try to authorize any device I get an error message with the only option to "Try Again" which doesn't work. I had the same problem setting up an ID in photoshop. Got a similar error message, so I just quit trying and use photoshop without an ID. What's going on?

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    1 reply

    Inspiring
    October 15, 2013

    Can you log into the Adobe website with the ID/password you are using?

    Indeed, is it the ID you used to get onto this forum?

    Don't run ADE without an ID. 

    It will mean books you access can't be transferred to other devices,

    and if you ever do run with an ID, the books you accessed previously without ID will no longer be readable.