Why can't I read my book in Reader like I bought it?????

I also just purchased an ebook online and what a stupid mistake i made, i will never buy another ebook again and Adobe's software, particularly this dumb Digital Editions Rubbish.

What good is it for portability when you cannot even transfer that ebook you purchased to another computer of yours especially your laptop?. I happened to have 6 pcs and one laptop in my home.

Please for sanity's sake fix this problem once and for all. We are NOT proud of your software anymore.

Extremely Disappointed User

Well, my problem is I have a Mac OS Leopard machine and now can't access my books. Here is another person who certainly wont buy another Adobe e-book again. It's a waste of time and money. I fully share the frustration of other posters on this thread.

For various reasons, Adobe decided to move the ebook functionality out of Reader. This has caused some problems, we know. IN the long run, it will be a good move, but there are some bumps. If you wish to revert to Reader 7 you can always do so here:

http://www.adobe.com/products/acrobat/readstep2_allversions.html

(If you are on Vista fib and tell it you have Windows XP)

As for taking you to the website, this is because you double-clicked on the PDF, which is understandable. But with DE 1.0 and Reader 8, you need to launch DE, then launch from the library page. DE will remember where you were in each of the books you bought.

As for navigation, we are trying to strike a balance between the plethora of methods in Reader (which you and I like, but many find confusing) and the simplicity in DE. It is a work in progress. The scrollbar problems are known bugs which will be fixed in the next release.

I agree with these comments. I loved Adobe Acrobat Reader. I could bring it up in full-screen mode, which provided a much easier to read format for my poor eyesight I could zoom to my prefereed text size, and all of this would be preserved. I bought a DE book not long ago, and now I can't even read the damn thing, without going through some hoops, like using WIndows Magnify in inverted mode.

I will never buy another one ofthese "digital editions". I haven't tried Microsoft Reader yet, but I may have to go that way. I have no proglems with protecting intellectual content, but that doesn't mean that the program has to removethe features that made this intellectual content easier to read!

Sincerely upset,

Gary Z

At the very moment this person was writing this comment, I was on the telephone with the Adobe folks thinking that the problem was my upgrade to Adobe Professional 8 from Adobe Professional 7. (I also own Adobe Standard 6.)

After spending almost two hours on the telephone, being cut off and transfered to at least seven customer service persons, blah, blah, blah the last person informed me that the reason no one at Adobe could help me was because I never stated what the problem was, i.e., that I wanted to read an ebook that I owned and that I previously could read with Adobe software!!!!!

When I told this idiot that he was insane as those were the very first words out of my mouth with each new person, he informed me that it was Amazon's fault.

I have two other applications that can read PDFs as long as they are not electronic editions purchase in the Adobe format, so:

FROM NOW ON, IF I WANT TO HAVE A DIGITAL BOOK ON MY COMPUTER I WILL PURCHASE A PAPER BOOK, RIP IT APART, SCAN IT, RECYCLE THE PAPER, MAKE A CD OF IT, AND READ IT OFF MY HARD DRIVE WITH AN APPLICATION OTHER THAN ADOBE.

I don't know what I resent more: having to repurchase books I already own or the fact that the two hours I spent with the Adobe folks is two hours I will never have again. Jeez, why don't they just say, "hey we changed the rules and now your ebooks are no good"?