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A
anne-mariek21146608
Participant
June 2, 2017
Question

Why can't I use my Adobe ID on another device?

  • June 2, 2017
  • 1 reply
  • 418 views

I've created an Adobe ID on my home computer, in order to be able to download e-books from the library and install them on my e-reader. Now, my computer broke down, so I have to use my laptop. It seems that Adobe doesn't allow me to use my Adobe ID on another computer. How can this be solved?

    This topic has been closed for replies.

    1 reply

    Atul_Saini
    Atul_Saini
    Legend
    June 2, 2017

    Hi Anne-mariek21146608,

    Based on your description, you have created an Adobe ID on your home computer so that you may download the e-books for your e-reader. Now, you are unable to use that ID to download the same on another computer as your computer is no longer in a working state.

    Could you please share the link to the library where you login to download the e-books? So that we may try to assist you appropriately. 

    Thanks.

    A
    anne-mariek21146608Author
    Participant
    June 4, 2017

    Hi Atul, signing in has succeeded, and downloading an e-book too. But when i want to transfer the book to my e-reader, I get the following message:

    A
    anne-mariek21146608Author
    Participant
    June 4, 2017

    And the link is www.bibliotheek.nl

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