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Participant
January 17, 2016
Question

Why do I get Error! Check Activation when activation is good?

  • January 17, 2016
  • 1 reply
  • 232 views

Adobe checked, my activation is good, but I cant download to ADE. I have used it for years but restored my hard drive recently. I have uninstalled adnreinstall, restored previous version but nothing \i hvae done cancels the error I am receiving 

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    1 reply

    Nanaky
    Participating Frequently
    January 18, 2016

    Macintosh:

    1. Open Adobe Digital Wditions.
    2. Press Command+Shift+D to deauthorize Adobe Digital Editions.
    3. Select Erase Authorization.
    4. Click OK and quit Adobe Digital Editions.
    5. Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.
      If you are using 10.7, see Access hidden library files | Mac OS 10.7 and later.
    6. Open Adobe Digital Editions and reauthorize.

    Windows:

    1. Close all applications.
    2. Choose Start > Run.
    3. In the Open text box, type regedit and then press Enter. The Registry Editor opens.
    4. In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept
    5. Select the Adept key.
    6. Choose File > Export.
    7. In the Export Registry File dialog box, select Selected Branch under Export Range. Enter a name and location for the backup registry key, and then click Save.
    8. Right-click the Adept key and choose Delete.
    9. In the Confirm Key Delete dialog, click OK.
    10. Close the Registry Editor.
    11. Open Adobe Digital Editions and reauthorize.
    Participant
    January 18, 2016

    Thanks that worked

    Sent from my iPad

    Nanaky
    Participating Frequently
    January 19, 2016

    You are welcome.